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production tool
internal · Cybex GmbH

TestLab Request
Manager

An internal Power Apps tool that replaced email-and-Teams chaos with a structured, automated request-and-approval workflow for Cybex's testing lab.

audience
Any colleague at Cybex GmbH
roles modeled
Requester · TestLab · Approver
automation
14 automated workflows
stack
Power Apps · Power Automate · SharePoint
TestLab Request Manager / main page
TestLab Request Manager main page, screen recording
01 · overview

Turning ad-hoc email requests into a tracked, automated workflow.

The TestLab is an internal testing facility at Cybex GmbH. Before this app, requesting a test meant sending an email or a Teams message. There was no fixed format. Requests often lacked enough detail to act on, and neither side had a record to point back to later.

Any colleague can now submit a request through a guided wizard. The TestLab team gets a queue to claim and act on. Approvers get a dedicated review screen. Every status change and every document handoff sends an automatic notification, so nobody has to chase updates manually.

the problem

Requests often arrived with missing information. Tracking status meant re-asking over email or Teams.

the approach

A single guided wizard writes every request to one shared record. Role-based access controls who sees what, and automated workflows handle every notification.

the outcome

Request status, approvals, and report handoff are now enforced by the app, not by whoever remembers to reply.

02 · how it's built
deep dive

One wizard, tuned per department

Colleagues from any of Cybex's departments, from Engineering to Quality to Packaging, all submit through the same guided wizard. The fields it asks for adjust automatically to the department and request type, so a Compliance request and a Crash request collect exactly what each one needs, no more and no less. Nothing is saved until the final review step is confirmed, and that single validated submission hands off straight into the automated workflow below.

guided workflow cross-department intake
Process flow diagram: request through approval
automation at a glance
request submitted
Automatic confirmation to the requester
Automatic alert to the TestLab team
task claimed
Status updates without a manual email
Info requests routed automatically
report or approval
Routed to the right approver
Approval or rejection notified instantly
closed or rejected
Automatic notification to the requester
Reason included every time

Request Wizard

A guided form walks each request through five short steps. Every step checks its own fields before the user can continue.

Role-Based Views

Each of the four roles, from requester to approver, only sees the screens and actions it's allowed to use.

Automated Notifications

Automated workflows cover every stage of a request, from submission to final approval. Nobody has to send a manual follow-up.

Approval Dashboard

Approvers review, approve, or reject submitted reports and test instructions from a single queue.

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